FAQ's

Do you need a PayPal account to make a purchase?

No, if you do not have a Paypal account please follow these steps for PayPal Guest Checkout:

  • At checkout, choose pay with PayPal
  • Choose Create Account (this will allow you to check out as a guest using Paypal)
  • Check Out As Guest

Does True Orleans have a pickup/delivery option if you are local?

No, we currently do not offer pickup/delivery services.  There are a few times a year where we have a limited time frame for pickup options for certain products, these times will be announced on the website and via social media.  If you have an immediate special need for a product please contact us via the contact link on the home page for assistance.  

Is True Orleans merchandise available in stores?

No. True Orleans merchandise is not currently sold in stores.  However, merchandise can be purchased at any of Shamarr Allen's shows.  Visit shamarrallen.com, @shamarrallen (Instagram), and Shamarr Allen (Facebook) for show dates and times.